1700 Zulu

1. About 1700 Zulu

1700 Zulu is a brand of 1700 Zulu Technologies LLC.

1700 Zulu Technologies LLC operates 1700 Zulu Debrief, a flight recording, tracking, training and post-flight debriefing service.

This Privacy Policy explains how we collect, hold, use, process, disclose and protect personal information when individuals interact with 1700 Zulu websites, applications and services.

2. Our Details

1700 Zulu Technologies LLC, 2105 Vista Oeste St NW, Suite E - 1265, Albuquerque, NM 87120, United States. Email: 1700zulusupport@gmail.com

3. Information We Collect

Depending upon how our services are used, we may collect the following information.

4. How We Collect Information

Information may be collected:

• directly from a user;
• from connected aircraft audio equipment;
• from a user's device;
• through device sensors;
• through GPS and location services;
• from another participant in a shared flight;
• through our websites and applications;
• through authentication systems; and
• through authorised service providers.

5. Why We Collect and Use Information

We may use information to:

• create and administer accounts;
• authenticate users;
• provide cockpit recording;
• provide audio playback;
• record training flights;
• reconstruct flight tracks;
• synchronise audio and flight position;
• produce transcripts;
• identify flight phases;
• identify training events;
• create tags and markers;
• provide instructor/student collaboration;
• generate AI-assisted debriefs;
• maintain flight history;
• provide customer support;
• secure the service;
• prevent misuse and fraud;
• diagnose faults;
• improve service reliability;
• comply with applicable legal obligations; and
• establish, exercise or defend legal rights.

6. Precise Location Information

1700 Zulu Debrief may collect precise location information during an active flight recording or other deliberately activated location-enabled feature.

Location information may be combined with cockpit audio, timestamps, altitude, groundspeed, heading, tags and transcripts.

1700 Zulu Debrief is not intended to continuously track users outside an active flight recording or another deliberately activated location-enabled function.

A user's device operating system may separately control whether the application has permission to access location information.

7. Cockpit Recordings

Cockpit recording through 1700 Zulu Debrief is subject to the pre-flight consent process and our Cockpit Recording Policy.

Identifiable recordings are private by default and are not made publicly accessible merely because they have been uploaded to the service.

8. Artificial Intelligence

1700 Zulu Debrief may use artificial intelligence and automated systems for functionality including:

• transcription;
• speaker processing;
• classification;
• event identification;
• flight-phase identification;
• voice-triggered location tagging;
• summaries; and
• debrief generation.

9. Technology Providers

We use third-party providers to operate 1700 Zulu services. Current providers include:

10. International Processing

1700 Zulu Technologies LLC is a United States company and uses international technology infrastructure.

Personal information may therefore be stored, accessed or processed outside the country in which the user is located.

Depending upon the provider, service and configuration, information may be processed in the United States, People's Republic of China, Singapore, European jurisdictions or other locations in which our service providers or their authorised subprocessors operate.

Infrastructure and processing locations may change as providers change their infrastructure.

Where applicable law imposes requirements concerning international disclosure or processing, we will take steps required by that law.

11. Access to Private Flight Information

An identifiable private flight and associated recording or debrief is ordinarily intended to be accessible to:

• the student associated with the flight; and
• the instructor associated with the flight.

12. Flying Schools and Organisations

Association with a flying school, employer or other organisation does not by itself provide that organisation with unrestricted access to a user's private cockpit recordings.

If organisational functionality provides an organisation with access to particular information, affected users will be informed of the relevant access arrangements.

13. Sale of Personal Information

1700 Zulu Technologies LLC does not sell identifiable private cockpit recordings as a data product.

We do not intend to sell identifiable precise flight-location histories as a data product.

Private identifiable cockpit recordings are not intended to be used for unrelated third-party advertising.

14. AI Model Training

1700 Zulu Technologies LLC will not intentionally use identifiable private cockpit recordings to train a general-purpose AI model owned by 1700 Zulu Technologies LLC without obtaining appropriate additional authorisation.

External AI providers may process information in accordance with the agreements and terms governing their services.

15. Security

We use reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, modification, loss, misuse and disclosure. These may include:

• authenticated user accounts;
• access controls;
• encryption in transit;
• provider-supported encryption at rest;
• database and storage security rules;
• restricted administrative access;
• logging and monitoring;
• credential and secret management; and
• software and security updates.

16. Retention

We retain information for as long as reasonably necessary to:

Following account deletion, we retain the account and its associated information for six (6) months to permit account restoration. After that period, the account and associated information are deleted from our systems.

• provide the service;
• fulfil the purpose for which the information was collected;
• maintain appropriate consent and security records;
• resolve disputes;
• enforce agreements; and
• comply with applicable legal requirements.

17. Flight Deletion

Where available, deletion of an eligible flight may include deletion from active systems of:

• cockpit audio;
• GPS and flight-track information;
• telemetry;
• transcripts;
• tags;
• notes; and
• generated debrief information.

18. Account Deletion

Users may delete their account from within the application (Settings → Delete account) or by contacting: 1700zulusupport@gmail.com

Following deletion, the account and its associated information are retained for six (6) months and may be restored by the account holder during that period. After six (6) months the account and associated information are permanently deleted.

Because a flight may involve more than one participant, deleting an account may require us to consider records and rights associated with another participant before deleting a shared record.

19. Access and Correction

Users may request access to personal information held about them or request correction of inaccurate information by contacting: 1700zulusupport@gmail.com

We may need to verify the requester's identity before fulfilling a request.

20. Users Under 18

Flight training may involve users under 18.

Where required by applicable law or appropriate to the service being provided, we may require authorisation from a parent, guardian or other authorised person before allowing particular collection or processing.

Additional protections or restrictions may apply to younger users.

21. Security Incidents and Data Breaches

We maintain processes for responding to suspected privacy and security incidents.

Where applicable law requires notification of a qualifying or eligible data breach, we will make required notifications.

22. Australian Users

Where Australian privacy law applies to our handling of personal information, we intend to handle applicable personal information consistently with applicable requirements under the Privacy Act 1988 (Cth) and Australian Privacy Principles.

Australian users may have rights concerning access, correction and privacy complaints.

Where applicable, privacy complaints may also be made to the Office of the Australian Information Commissioner.

23. Privacy Complaints

Privacy enquiries or complaints may be submitted to: Privacy Officer, 1700 Zulu Technologies LLC, 2105 Vista Oeste St NW, Suite E - 1265, Albuquerque, NM 87120, United States. Email: 1700zulusupport@gmail.com

We will review privacy complaints and respond within a reasonable period.

24. Changes to this Policy

We may update this Privacy Policy when our services, providers, practices or legal obligations change.

The current version will identify its effective date.

Where required by applicable law, we will provide additional notice or obtain additional consent for material changes affecting the handling of existing personal information.

25. Contact

1700 Zulu Technologies LLC, Operating under the 1700 Zulu brand, 2105 Vista Oeste St NW, Suite E - 1265, Albuquerque, NM 87120, United States. Email: 1700zulusupport@gmail.com